Last Updated: November 2025
By accessing and using the Qoelle website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or purchase our products.
All products sold on this website are lifestyle support items. Our supplements are food products, and our skincare items are cosmetic products. These products are:
Please review our Health Disclaimer for complete information about product positioning.
Our products are intended for adults aged 18 and over. By placing an order, you confirm that you are at least 18 years old.
When you place an order, you are making an offer to purchase products. We reserve the right to accept or decline any order for any reason.
All prices are listed in Euros and are subject to change without notice. We make every effort to ensure pricing accuracy, but errors may occur.
Payment is required at the time of order placement. We accept various payment methods as indicated during checkout.
We ship products throughout Slovakia. Delivery timeframes and costs are provided during the ordering process. Delivery times are estimates and not guarantees.
Due to the nature of our products (food supplements and cosmetic items), returns are accepted only for unopened and unused products within 14 days of receipt. Refunds will be processed to the original payment method.
Products should be used as directed on packaging. Discontinue use if irritation or adverse reactions occur. Keep products out of reach of children. Store as directed on product labels.
All content on this website, including text, images, logos, and design elements, is the property of Qoelle and is protected by copyright laws. Unauthorized use is prohibited.
Qoelle provides products for general lifestyle use. We make no claims about specific outcomes or results. To the fullest extent permitted by law, Qoelle shall not be liable for any indirect, incidental, or consequential damages arising from product use.
You agree not to:
Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the modified terms.
These Terms of Service are governed by the laws of Slovakia. Any disputes shall be resolved in the courts of Slovakia.
If you have questions about these Terms of Service, please contact us:
Qoelle
Námestie SNP 12
974 01 Banská Bystrica
Slovakia
Email: [email protected]
Phone: +421 48 719 46 285